Below FAQ are some common concerns of our customers
If you have other questions, please just send it to buggyman@hillsidebuggies.com.au.
General Questions
We recommended to service your buggy every 1 – 2 years or every 500km to ensure optimal performance of your buggy.
If you feel your buggy is not performing properly, organise to get it serviced with your local agent.
Under no circumstances should a Lithium Battery that has been immersed in water be connected to a buggy or charger. By doing so you may create a fire hazard or risk the battery catching fire. Please contact your local service agent to arrange an inspection.
The majority of electric golf buggies use worm drive gearbox’s which are virtually inaudible. If you think your electric golf buggy is getting louder or there is a problem, get it checked out by an authorised repair agent.
Most electric golf buggies have a carry capacity of 20kg. It is advised you do not exceed the carry capacity as it may damage your buggy.
There are a few recommendations to keep your buggy running smoothly and prevent unnecessary faults:
Lithium Golf Batteries
We recommend that either a lithium or sealed lead acid battery be used as there is no maintenance to be done. The battery should be rated to at least 16 amp hour capacity.
Lithium batteries can be left off charge for up to 2 months at a time (provided they are fully charged before hand), whilst lead acid batteries can only be left off charge for 1 week. Charge after use as normally, then disconnect from the charge and store in a cool (not COLD) place.
The latest lithium batteries are rated to last 1,000 rounds. These batteries frequently last longer, and many factors such as the course played, charging regime, buggy types all contribute to battery life.
A deep cycle sealed lead acid battery should complete 18 holes for at least 200 rounds.
Manufacturers warranty periods are strictly adhered to and little can be done in these cases if the warranty period is exceeded before a problem is reported.
The battery should be put on charge as soon as possible after your game. Never leave a battery partially discharged as it will reduce the long term life of the battery. Check and follow the charging instructions as set out by the battery and charger manufacturer.
The battery should be charged for no less than 8 hours before re-use.
Do not leave a lithium battery on charge for longer than 10 hours.
Golf Buggy Chargers
With any type of battery (lead acid or lithium) the charger must be an approved automatic type for warranty to be valid.
Before buying a charger, please call for detailed information as there are chargers on the market which are sold as automatic, but are not suitable for the lead acid or lithium batteries supplied with electric golf buggies.
Lithium batteries can be left off charge for up to 2 months at a time (provided they are fully charged before hand), whilst lead acid batteries can only be left off charge for 1 weeks Charge after use as normally, then disconnect from the charge and store in a cool (not COLD) place.
As soon as possible. battery left partially or fully discharged commences deteriorating at that time. The sooner it is re-charged, the longer life the battery will have.